Terms and conditions of use

TERMS AND CONDITIONS OF USE

This general sales conditions apply without limitation and restriction to all sales, products offered to consumers by La Fare SAS on the web site www.oliv-bio.fr

They are automatically accessible by the buyer when registering the order. Accordingly, the fact that the customer order on the website www.oliv-bio.fr implies his or her full acceptance of these general sales conditions without restriction.

They can be printed and kept by the customer.

Society Identity

LA FARE SAS
Commercial name : La Fare 1789
Adress : 410 Avenue du Passe-Temps
Postal Code : 13400
Town: Aubagne
Country: FRANCE
Siren : 837 663 400 RCS Marseille
N° TVA Intracom. : FR57 837 663 400

ORDERS

To be able to serve you better, La Fare SAS give you the choice of the way to place your order.

By phone +33 (0)4 88 60 20 30 - Monday to Friday from 8.30 AM to 6 PM.

The customer is invited to prepare his or her order and credit card when ordering.

On the webside www.oliv-bio.fr

When you confirm your order by clicking « confirm », you accept your order and the entirety of these terms and conditons of use without restriction. Your order is then processed so that you can receive your parcel.
Upon registration of your order, a detailed receipt is send to the email address you have previously registered.
In case of mistake of email address or no reception of the email order confirmation, the liability of the company La Fare SAS cannot be committed.

You can print your confirmation order.

We reserve the right to cancel any order from a customer with whom there is a dispute over payment of a previous order.

PRICE

Our product prices are listed in euros all taxes included, excluding delivery costs. The delivery cost is charged extra and indicated at the moment of the final confirmation of the order (see terms and conditions of use).
The amount of your order is calculated all taxes included. The tax applied corresponds to the value added tax of the day of the order.

La Fare SAS reserve the right to change prices at any time but the products are invoiced on the basis of the rates applied at the time of the booking confirmations.

The products remain the property of La Fare SAS until full payment of the order.

AVAILABILITY

La Fare SAS can not be held liable for the inexecution of the contract in case of stock shortage or unavailability of products.

If in spite of our vigilance, the items are unavailable, we will notify it to you by e-mail or telephone as soon as possible. In case we can’t provide an article with an equivalent price and quality that can suits you, you can cancel your order.

PAYMENT

The payment of your purchases on the website is exclusively done in Euros and can be made by credit card with Paypal, Paybox or by check (checks in euros of a bank domiciled in France).

Payment by credit card :

- Paybox

Accepted credit cards are as follow:
Carte bancaire - Visa - Mastercard - e-carte bleue.

Or

- Paypal if you have or not a Paypal account.

Accepted credit cards are as follow:
Carte bancaire - Visa - Maestro - Mastercard - Discover - Américan Express - Carte Aurore - Cofinoga or Privilège - 4 étoiles.

Payment by check (checks in euros of a bank domiciled in France) is to be denominated in the order of the Company : La Fare SAS
sent with the order form to the following address :
LA FARE SAS
410 Avenue du Passe-Temps
13400 Aubagen
FRANCE

The check will be cashed upon receipt.
Delivery times apply from the receipt of the check.

EXCHANGE OR REFUND

For an exchange or a refund you have 14 days delay from the order reception to return products undamaged in their original packaging with an explanatory letter. The return costs are yours.

DELIVERY

Our products are departing from Aubagne 13400  France and prices calculated accordingly.

Shipment of your package in France, Corsica, Andorra and Monaco

Delivery offered from 70 euros order.

Packages are generally shipped within 1 to 2 days worked after receipt of payment. They are shipped via Colissimo Interntional or Mondial Relay with a tracking number and delivery against signature. Whatever the delivery method chosen, we send you a link to track your package online.

Package dimensions are appropriate and your products are properly protected.

Delivery charges apply for one delivery.

* These deadlines correspond to a delivery with all articles in stock, the payment being received by La Fare SAS.
For Corsica: the transport delay can be 1 or 2 working days longer.

PARCEL DELIVERED BY THE POST OFFICE

The indicative delay of the post office is of 48 hours after the deposit of the parcel by La Fare SAS in the post.

The addressee can follow the parcel with the parcel number given by La Fare SAS customer service.

Colissimo France without signature

• For an order lower than 70 € TTC, the contribution to the postal coast is 5,90 € TTC.
• Delivery charges are free for an order above 70 € TTC.

The package is delivered directly in the mailbox at the delivery address.
In cases the mailbox is too small, the parcel is delivered either to the addressee of the order or to any other person present at the address who accept the delivery (or to a neighbor, a guardian or caretaker). It will depend on the postman initiative. In this case, the contact details of this person are indicated on a notice placed in the mail box.
When the parcel cannot be delivered as above (absence of addressee…), a notice of proceeding is placed by the postman in the mailbox of the addressee. This notice indicates the address of the nearest post office where the customer can collect his parcel in a delay of 14 days.

In case of contestation about the delivery itself, the computer system of the post office will prevail unless proved otherwise by the customer.

Colissimo France Recommanded handed with signature

• For an order lower than 70 € TTC, the contribution to the postal coast is 5.90 € TTC.
• Delivery charges are free for an order above 70 € TTC.

The package is hand delivered against signature by the postman to the addressee, or to a person living with him or her, or to a person specifically authorized. The scanned signature is the proof of the delivery. When the parcel cannot be delivered as above (absence of the addressee...), a notice of proceeding is placed by the postman in the mailbox of the addressee. This notice will indicate the address of the nearest post office where the customer can collect his parcel in a delay of 14 days.

In case of contestation about the delivery itself, the computer system of the post office will prevail unless proved otherwise by the customer.

PARCEL DELIVERED MONDIAL RELAY

The indicative delay of Mondial Relay is of 72 hours after the deposit of the parcel by La Fare 1789 to Mondail Relay.

Point Relais

• For an order lower than 70 € TTC, the contribution is 3,90 € TTC.
• Delivery charges are free for an order above 70 € TTC.

The package is delivered to the shop selected by the customer in the proposed list at the end of the order.

As soon as the parcel arrives in the Point Relais, the customer receives a mail of Mondial Relay.

The parcel will be delivered to the customer with his or her signature and an identity card. The customer has 14 calendar days to collect the parcel.

No contestation about the delivery itself is possible if the parcel appears as delivered on Mondial relay register unless the customer provides the proof of the contrary.

* Ces délais s'entendent pour une commande dont tous les articles sont en stock et à compter de la réception du paiement.
Pour la Corse : le délai de transport peut être allongé de 1à 2 jours ouvrés.

Shipping your package to Belgium, Luxembourg and Germany

Delivery offered from 90 euros order.


Packages are generally shipped within 1 to 2 days worked after receipt of payment. They are shipped via Colissimo Interntional or Mondial Relay with a tracking number and delivery against signature. Whatever the delivery method chosen, we send you a link to track your package online.


Package dimensions are appropriate and your products are properly protected.

Delivery charges apply for one delivery.

* These deadlines correspond to a delivery with all articles in stock, the payment being received by La Fare SAS.
For Corsica: the transport delay can be 1 or 2 working days longer.

PARCEL DELIVERED BY THE POST OFFICE

The indicative delay of the post office is of 48 hours after the deposit of the parcel by La Fare SAS in the post.

The addressee can follow the parcel with the parcel number given by La Fare SAS customer service.

Colissimo France Recommanded handed with signature

• For an order lower than 90 € TTC, the contribution to the postal coast is 14.85 € TTC.
• Delivery charges are free for an order above 90 € TTC.

The package is hand delivered against signature by the postman to the addressee, or to a person living with him or her, or to a person specifically authorized. The scanned signature is the proof of the delivery. When the parcel cannot be delivered as above (absence of the addressee...), a notice of proceeding is placed by the postman in the mailbox of the addressee. This notice will indicate the address of the nearest post office where the customer can collect his parcel in a delay of 14 days.

In case of contestation about the delivery itself, the computer system of the post office will prevail unless proved otherwise by the customer.

PARCEL DELIVERED MONDIAL RELAY

The indicative delay of Mondial Relay is of 72 hours after the deposit of the parcel by La Fare 1789 to Mondail Relay.

Point Relais

• For an order lower than 90 € TTC, the contribution is 9,50 € TTC.
• Delivery charges are free for an order above 90 € TTC.

The package is delivered to the shop selected by the customer in the proposed list at the end of the order.

As soon as the parcel arrives in the Point Relais, the customer receives a mail of Mondial Relay.

The parcel will be delivered to the customer with his or her signature and an identity card. The customer has 14 calendar days to collect the parcel.

No contestation about the delivery itself is possible if the parcel appears as delivered on Mondial relay register unless the customer provides the proof of the contrary.

Shipping your package to United Kingdom and Spain

Delivery offered from 90 euros order.


Packages are generally shipped within 1 to 2 days worked after receipt of payment. They are shipped via Colissimo Interntional or Mondial Relay with a tracking number and delivery against signature. Whatever the delivery method chosen, we send you a link to track your package online.


Package dimensions are appropriate and your products are properly protected.

Delivery charges apply for one delivery.

* These deadlines correspond to a delivery with all articles in stock, the payment being received by La Fare SAS.
For Corsica: the transport delay can be 1 or 2 working days longer.

PARCEL DELIVERED BY THE POST OFFICE

The indicative delay of the post office is of 48 hours after the deposit of the parcel by La Fare SAS in the post.

The addressee can follow the parcel with the parcel number given by La Fare SAS customer service.

Colissimo France Recommanded handed with signature

• For an order lower than 90 € TTC, the contribution to the postal coast is 14.85 € TTC.
• Delivery charges are free for an order above 90 € TTC.

The package is hand delivered against signature by the postman to the addressee, or to a person living with him or her, or to a person specifically authorized. The scanned signature is the proof of the delivery. When the parcel cannot be delivered as above (absence of the addressee...), a notice of proceeding is placed by the postman in the mailbox of the addressee. This notice will indicate the address of the nearest post office where the customer can collect his parcel in a delay of 14 days.

In case of contestation about the delivery itself, the computer system of the post office will prevail unless proved otherwise by the customer.

PARCEL DELIVERED MONDIAL RELAY

The indicative delay of Mondial Relay is of 72 hours after the deposit of the parcel by La Fare SAS to Mondail Relay.

Point Relais

• For an order lower than 90 € TTC, the contribution is 10,20 € TTC.
• Delivery charges are free for an order above 90 € TTC.

The package is delivered to the shop selected by the customer in the proposed list at the end of the order.

As soon as the parcel arrives in the Point Relais, the customer receives a mail of Mondial Relay.

The parcel will be delivered to the customer with his or her signature and an identity card. The customer has 14 calendar days to collect the parcel.

No contestation about the delivery itself is possible if the parcel appears as delivered on Mondial relay register unless the customer provides the proof of the contrary.

Shipping your package to Austria, Italy and Portugal

Delivery offered from 90 euros order.


Packages are generally shipped within 1 to 2 days worked after receipt of payment. They are shipped via Colissimo Interntional or Mondial Relay with a tracking number and delivery against signature. Whatever the delivery method chosen, we send you a link to track your package online.


Package dimensions are appropriate and your products are properly protected.

Delivery charges apply for one delivery.

* These deadlines correspond to a delivery with all articles in stock, the payment being received by La Fare SAS.
For Corsica: the transport delay can be 1 or 2 working days longer.

PARCEL DELIVERED BY THE POST OFFICE

The indicative delay of the post office is of 48 hours after the deposit of the parcel by La Fare SAS in the post.

The addressee can follow the parcel with the parcel number given by La Fare SAS customer service.

Colissimo France Recommanded handed with signature

• For an order lower than 90 € TTC, the contribution to the postal coast is 14.85 € TTC.
• Delivery charges are free for an order above 90 € TTC.

The package is hand delivered against signature by the postman to the addressee, or to a person living with him or her, or to a person specifically authorized. The scanned signature is the proof of the delivery. When the parcel cannot be delivered as above (absence of the addressee...), a notice of proceeding is placed by the postman in the mailbox of the addressee. This notice will indicate the address of the nearest post office where the customer can collect his parcel in a delay of 14 days.

In case of contestation about the delivery itself, the computer system of the post office will prevail unless proved otherwise by the customer.

PARCEL DELIVERED MONDIAL RELAY

The indicative delay of Mondial Relay is of 72 hours after the deposit of the parcel by La Fare SAS to Mondail Relay.

Point Relais

• For an order lower than 90 € TTC, the contribution is 11,20 € TTC.
• Delivery charges are free for an order above 90 € TTC.

The package is delivered to the shop selected by the customer in the proposed list at the end of the order.

As soon as the parcel arrives in the Point Relais, the customer receives a mail of Mondial Relay.

The parcel will be delivered to the customer with his or her signature and an identity card. The customer has 14 calendar days to collect the parcel.

No contestation about the delivery itself is possible if the parcel appears as delivered on Mondial relay register unless the customer provides the proof of the contrary.

Shipping your package to Eastern Europe (non-EU and Russia) and Norway

Delivery offered from 110 euros order.


Packages are generally shipped within 1 to 2 days worked after receipt of payment. They are shipped via Colissimo Interntional or Mondial Relay with a tracking number and delivery against signature. Whatever the delivery method chosen, we send you a link to track your package online.


Package dimensions are appropriate and your products are properly protected.

Delivery charges apply for one delivery.

* These deadlines correspond to a delivery with all articles in stock, the payment being received by La Fare SAS.
For Corsica: the transport delay can be 1 or 2 working days longer.

PARCEL DELIVERED BY THE POST OFFICE

The indicative delay of the post office is of 48 hours after the deposit of the parcel by La Fare SAS in the post.

The addressee can follow the parcel with the parcel number given by La Fare SAS customer service.

Colissimo France Recommanded handed with signature

• For an order lower than 110 € TTC, the contribution to the postal coast is 19.35 € TTC.
• Delivery charges are free for an order above 90 € TTC.

The package is hand delivered against signature by the postman to the addressee, or to a person living with him or her, or to a person specifically authorized. The scanned signature is the proof of the delivery. When the parcel cannot be delivered as above (absence of the addressee...), a notice of proceeding is placed by the postman in the mailbox of the addressee. This notice will indicate the address of the nearest post office where the customer can collect his parcel in a delay of 14 days.

In case of contestation about the delivery itself, the computer system of the post office will prevail unless proved otherwise by the customer.

Shipping your package to other destinations

Delivery offered from 150 euros order.


Packages are generally shipped within 1 to 2 days worked after receipt of payment. They are shipped via Colissimo Interntional or Mondial Relay with a tracking number and delivery against signature. Whatever the delivery method chosen, we send you a link to track your package online.


Package dimensions are appropriate and your products are properly protected.

Delivery charges apply for one delivery.

* These deadlines correspond to a delivery with all articles in stock, the payment being received by La Fare SAS.
For Corsica: the transport delay can be 1 or 2 working days longer.

PARCEL DELIVERED BY THE POST OFFICE

The indicative delay of the post office is of 48 hours after the deposit of the parcel by La Fare SAS in the post.

The addressee can follow the parcel with the parcel number given by La Fare SAS customer service.

Colissimo France Recommanded handed with signature

• For an order lower than 150 € TTC, the contribution to the postal coast is 26.30 € TTC.
• Delivery charges are free for an order above 90 € TTC.

The package is hand delivered against signature by the postman to the addressee, or to a person living with him or her, or to a person specifically authorized. The scanned signature is the proof of the delivery. When the parcel cannot be delivered as above (absence of the addressee...), a notice of proceeding is placed by the postman in the mailbox of the addressee. This notice will indicate the address of the nearest post office where the customer can collect his parcel in a delay of 14 days.

In case of contestation about the delivery itself, the computer system of the post office will prevail unless proved otherwise by the customer.

Conditions applied to all destinations

We cannot be considered responsible for a failure to deliver beyond our control (absence of addressee, error in the address, etc.). We advise you to check the accuracy of the delivery address. Any inaccuracy may result in significant delays and additional costs.

If the addressee doesn’t take the parcel before the indicated delay of the post or Mondial Relay, the parcel will return to our society and the delivery cost will be charged. The order will be reimbursed or sent again. The delivery cost of the second sending will be charged to the customer.

In case you communicated a wrong delivery address, the cost of a new sending would be charged to you.

Any delay due to case of absolute necessity (strikes, bad weather…) will not imply the responsibility of La Fare SAS.

The merchandise travels at the risk and peril of the recipient.

In case of damage

You notice your package is not intact:

- You refuse the delivery and notify the refusal on delivery document. This procedure is compulsory to have your order reimbursed or exchanged.
In this case, send a letter or send an email to contact@lafare1789.com

or

- you verify your parcel in the shop or with the post man to be sure that no products are damaged.

The selected mode of transport may be subject to modification by La Fare SAS depending on the technical constraints encountered.

RESPONSABILITY

Products follow the French legislation.

La Fare SAS cannot be considered responsible in case of stock shortage or of unavailability of products, major force, disturbance or total or partial strike, particularly of the postal services, ways of transport and/or communication and assume no responsibility for any web site interruption, bugs occurring, for all damages resulting of a fraudulent intrusion of a third person who might cause a change of the available informations on the web site and more generally any direct or indirect damage whatever the cause, origin, nature or consequences including without limitation lost of profits, operations, customers, data or other intangible looses.

PERSONAL DATA CONFIDENTIALITY AND PROTECTION

La Fare SAS conform to all the applicable legal requirements regarding respect of private life, particularly as regards to obligations established by the law of the 6^th January 1978 relative to data processing, files and freedoms.

The customer has a right of access, of rectification and of opposition on all its personal informations.

To guarante the progress of the delivery of your order, the La Fare SAS proceed to a registration of personal data:

• Your name, firstname, telephone, postal address
• Your email address to send you a confirmation receipt of your order, to inform you about a possible unavailability of a product and also to be inform you about novelties, promotions (except opposition from you).

If you don’t wish to receive these informations, you just have to write us by email at the following address: contact@lafare1789.com or by letter send to “La Fare SAS – 410 Avenue du Passe-Temps - 13400 Aubagne – France’ mentioning your name, firstname, email and complete address.

MODIFICATION OF THIS GENERAL SALES CONDITIONS

La Fare SAS Sarl reserve the right to modify the contents or the characteristics of these General sales Conditions at any time. Each order implies the acceptance of the general sales conditions in their current version.

The new general sales conditions will be applicable only to the sales made after the modification.

LITIGATION

The sales contract is governed by the french law. All disputes relating to the interpretation or the non performance of this contract will be the competence of the commercial court of Marseille (13 France). Only the court has jurisdiction to resolve any dispute.